When you order from Ocean's Bridge you do so knowing that your satisfaction is guaranteed...100%.
Here are some of the measures we take to ensure the paintings meet our customers' high standards:
All of our artists are talented and experienced. We only work with the best, and new artists - who are only recruited if recommended by members of our existing team - are tested thoroughly before being allowed to work on customers' paintings. We are fortunate to have a good reputation within the artist community, and as such are able to attract top quality artists.
We choose the artist most suited to the style of your particular painting. By way of explanation, our artists specialize in different styles - one might do only Impressionist work, while another only portraits from photographs. Whilst both are painting in oil, the skills and styles are very different, and we are careful to make sure the right artist is chosen for your painting.
We prepare the best possible images for the artist to work from. Generally, the better the source image, the better the finished painting. As a result we have accumulated a very large library of art resources!
Once the artist finishes working on your painting our master artist checks the quality. Only with his approval do we move on to the next step.
Photos of the painting, including close ups, are sent to you by email. You will have a chance to review the painting and request any changes you feel are necessary, if any.
The painting is sent to you by courier. If it were to arrive damaged we would of course replace the painting.
If, in the unlikely event you were dissatisfied with the painting after reviewing it in person, it can be returned for a full refund for up to 30 days after delivery.
To put it simply, we guarantee your satisfaction when ordering a painting from Ocean's Bridge. We have been selling online since 2002 and as you can see from our testimonials section we have had many thousands of happy customers.